The goal of the project CIPSY is to study the interactional competence of the nurse in adult psychiatric service. It responds to an external request from an psychiatric hospital in Lyon, that expressed the need for an experimental research, considering that the patient-caregiver relationship, as well as the appropriate care management, is strongly at stake.
The reform of the health system organization, steered towards new modes of cooperation, encourages medical teams to communicate efficiently. Considering the specificities of nursing practices when it comes to mental health patients, because of relational care, continuity of care and the growing complexity of care, the number of caregivers treating patients is increasing. In this context, a study focusing on the interaction skills of current nurses working in an adult psychiatric department would appear relevant. The design of our fieldwork, corpus collection and analysis is that developed in ethnomethodology and conversation analysis.
The CIPSY project (interaction skills of psychiatric nurses), led by a team of linguistics researchers and psychiatric caregivers, is an exploratory project to study the interaction skills of nurses during handovers, and the multiple ways that the information available in their practice is relayed either verbally or in writing.
Therefore, in 2018, we recorded some handovers and multidisciplinary meetings to constitute a new corpus. It will be analyzed from a linguistic and interactional perspective, with multimodal, verbal and nonverbal features taken into account.
We presents firstly the exploratory method used. Then we will analyze the time spent on each handover recorded, comparing the time spent on the usual patients in the facility and isolated patients. After this quantitative analysis, statistics on the differences between verbal and written information will be compiled. Lastly, we will aim to describe the characteristics of verbal interactions during nurse handovers and compare them to the written handovers.