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S046 2/2 | English as a lingua franca as a multidimensional resource in professional communication

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Session Information

Globalization has strongly impacted professional communication. In this regard, English as a lingua franca (ELF) constitutes an essential resource in the multilingual repertoires of various professionals. It can be considered an asset that enables intercultural contact - and, on the best case scenario, intercultural understanding. Still, this common resource can also pose several difficulties arising from practitioners' different competences or intercultural misunderstandings at a conceptual level. Also, the contexts of use may be challenging for workers who may be forced to step out of their comfort zones and develop new repertoires, including drawing upon multimodal resources in meaning-making. This symposium aims at investigating both how English used as a lingua franca contributes to successful communication in various professional contexts and how it challenges interactants' emerging common ground. Therefore, we welcome contributions featuring empirical or theoretical studies and methodological accounts that shed light on the use of English as a lingua franca in professional communication and contribute to our understanding of English in its various manifestations in the era of globalization. We particularly welcome novel approaches to the study of English as a lingua franca at work. For a detailed program, click here

Virtual Session Symposium
August 19, 2021 02:30 PM - August 19, 2022 06:00 PM(Europe/Amsterdam)
Venue : Room 1
20210819T1430 20210819T1800 Europe/Amsterdam S046 2/2 | English as a lingua franca as a multidimensional resource in professional communication

Globalization has strongly impacted professional communication. In this regard, English as a lingua franca (ELF) constitutes an essential resource in the multilingual repertoires of various professionals. It can be considered an asset that enables intercultural contact - and, on the best case scenario, intercultural understanding. Still, this common resource can also pose several difficulties arising from practitioners' different competences or intercultural misunderstandings at a conceptual level. Also, the contexts of use may be challenging for workers who may be forced to step out of their comfort zones and develop new repertoires, including drawing upon multimodal resources in meaning-making. This symposium aims at investigating both how English used as a lingua franca contributes to successful communication in various professional contexts and how it challenges interactants' emerging common ground. Therefore, we welcome contributions featuring empirical or theoretical studies and methodological accounts that shed light on the use of English as a lingua franca in professional communication and contribute to our understanding of English in its various manifestations in the era of globalization. We particularly welcome novel approaches to the study of English as a lingua franca at work. For a detailed program, click here

 Room 1 AILA 2021 aila2021@gcb.nl
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Sub Sessions

View Abstract

Code-switching back to English recovers shared situation awareness: ELF in multinational crisis management training

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
ELF is the working language of multinational crisis management. In this professional context, successful communication is a prerequisite. The use of some other language potentially hinders shared situation awareness. We analyse four practices by which practitioners switch back to English and thereby resume shared access to a situation.
Presenters Pentti Haddington
University Of Oulu Co-authors Antti Kamunen
University Of Oulu
View Abstract

A Study of Expected Standard of ELF in International Communities

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
This study investigates the core elements of which constitute the expected standards of ELF in international communities. Quantitatively, two online surveys were conducted with one hundred participants of both Japanese and non-Japanese who are related to international communities; and qualitatively, semi-structured interviews were conveyed with four Japanese U.N. officials.
Presenters Yuko Ikuta
Professor, Department Of International Understanding, Faculty Of International Studies. Chair, Bunkyo University Language Education Committee, Bunkyo University
RT
 Reiko Takahashi
Gakushuin Women's College
View Abstract

Negotiating differential language expertise and intersubjectivity in crisis management training

Standard 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
By drawing on the method of conversation analysis, we illustrate how participants in multinational crisis management training attend to language related troubles during their tasks. Our findings show that the participants organise their verbal and embodied conduct in recipient-designed ways to collaboratively solve these moments.  
Presenters Iira Rautiainen
Doctoral Researcher, University Of Oulu Tuire Oittinen
Postdoctoral Researcher, University Of Oulu
View Abstract

Establishing common ground and shared practices from T0: Methodological implications for the study of Transient International Groups in professional contexts

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
Many multilingual groups and professional teams tend to be too fleeting or unstable to be considered Communities of Practice. This presentation puts the spotlight on interactions in which professionals from diverse L1 backgrounds meet for the first time (T0). It focuses on methodological implications of studying such Transient International Groups.
Presenters Marie-Luise Pitzl
Austrian Academy Of Sciences
View Abstract

Multimodal Meaning Negotiation in Instagram Company Interactions: BELF in a Digital Setting

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
This study analyzes how BELF customer interactions on Instagram are used to engage customers and create rapport. Instagram communication showcases a distinct company tone and media-specific content. Multimodal BELF strategies include plurilingual framing and intercultural prompts in the initial posts, domain-specific discourse and plurilingual resources in customer comments.
Presenters Stefan Diemer
Trier University Of Applied Sciences Co-authors Marie-Louise Brunner
Trier University Of Applied Sciences
View Abstract

Languages, motivation and identity: A life history of a Japanese BELF user on the move

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
This paper explores a life history of 40-year career told by one Japanese professional who has worked extensively all over the world and examines how he has used English as a Business Lingua Franca (BELF). His motivation for pursuing his global career and construction and transformation of his identity will be discussed.
Presenters Miyuki Takino
Yokohama City University
View Abstract

English in the Workplace of Kazakhstan: Peculiarities, Trends and Challenges

StandardAILA Symposium 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
The paper’s findings are based on survey research in form of a survey questionnaire and set of semi-structured interviews in companies in Kazakhstan in order to explore how English is important in performing their jobs and to investigate main features, trends and challenges of the use of English in the workplace.
Presenters Aliya Aimoldina
AILA Solidarity Awardee, Kazakhstan Branch Of Lomonosov Moscow State University Co-authors
DA
 Damira Akynova
L.N. Gumilyov Eurasian National University
View Abstract

Communication Strategies in BELF interactions: implications for teaching practices Paola Vettorel, Valeria Franceschi, University of Verona

Standard 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
Meaning co-construction through Communication Strategies (CSs) is an integral part of BELF; their inclusion in business ELT materials and teaching practices can foster the development of skills for international/intercultural business contexts. This presentation explores how CSs can be integrated in the classroom through reflection on their relevance and active use.
Presenters Paola Vettorel
University Of Verona Valeria Franceschi
University Of Verona
View Abstract

Investigating learners’ beliefs about their (B)ELF online learning experiences using conceptualization analysis

Standard 02:30 PM - 06:00 PM (Europe/Amsterdam) 2021/08/19 12:30:00 UTC - 2022/08/19 16:00:00 UTC
The current study investigates learner beliefs (see Ellis, 2004) held by foreign language learners regarding their experience in learning Business English online. The study also aims at contributing to the search of conceptual understanding of English from the perspective of BELF users and learners of Business English.
Presenters Alexandra Borschke
University Of Potsdam
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Session Participants

Online
Session speakers, moderators & attendees
Prof. Pentti Haddington
University of Oulu
Prof. Yuko Ikuta
Professor, Department of International Understanding, Faculty of International Studies. Chair, Bunkyo University Language Education Committee
,
Bunkyo University
Iira Rautiainen
Doctoral Researcher
,
University of Oulu
Dr. Tuire Oittinen
Postdoctoral researcher
,
University of Oulu
Dr. Marie-Luise Pitzl
Austrian Academy of Sciences
+ 6 more speakers. View All
Dr. Milene Mendes De Oliveira
Dr. Milene Mendes De Oliveira
Researcher
,
University of Potsdam
Dr. Tiina Räisänen
Dr. Tiina Räisänen
University of Oulu
Mieke Breukelman
Mieke Breukelman
AILA2021 volunteer
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Slides

AILA__Brunner_Diemer__Multimodal_Meaning_Negotiation_on_Instagram_final
Multimodal Meaning Negotiation in Ins...
 0 Submitted by Stefan Diemer
AILA__zoom_
Communication Strategies in BELF inte...
 0 Submitted by Paola Vettorel
AILA__Aimoldina_AILA_
English in the Workplace of Kazakhsta...
 0 Submitted by Aliya Aimoldina
AILA__Pitzl_AILA_T_study_of_TIGs_in_prof_context
Establishing common ground and shared...
 0 Submitted by Marie-Luise Pitzl
AILA__AILA_presentation_Haddington_Kamunen
Code-switching back to English recove...
 0 Submitted by Pentti Haddington
AILA_1629123132AILA_presentation_Haddington_Kamunen_HANDOUT.pdf
Code-switching back to English recove...
 0 Submitted by Pentti Haddington
AILA__ikuta_takahashi
A Study of Expected Standard of ELF i...
 0 Submitted by Yuko Ikuta
AILA_1629267948874_Language_expertise.pdf
Negotiating differential language exp...
 0 Submitted by Iira Rautiainen
AILA__Miyuki_Takino_ELF_AILA__Presen
Languages, motivation and identity: A...
 0 Submitted by Miyuki Takino
AILA__Borschke_AILA
Investigating learners’ beliefs abo...
 0 Submitted by Alexandra Borschke

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